Frequently Asked Questions.

  • To place an order, please contact us by email or phone, so we can understand what you’re looking for and any specific requirements you may have. When ready to order, please email your order to us, along with your artwork, and we’ll take things from there!

  • Yes. Let us show you the quality of our products, either with our free branded samples or custom personalised samples with your artwork for a minimal fee. You can experiment with colours and materials to ensure you're making the perfect choice for your brand. We're here to bring your vision to life, confidently.

  • Yes. We have templates available for all the products we manufacture. Please contact us and we’d be happy to share these with you.

  • For coasters and placemats, our minimum order quantity is only ten, with no minimum per design. For keyrings and magnets, the minimum order quantity is fifty. We want to make our products as accessible as possible for you.

  • In the past two years, we've made significant advancements in our production processes, reducing the turnaround time from five weeks to as few as two weeks, depending on the size of the order and the time of year. This enables you to seize opportunities faster, allowing you to be more competitive and respond to your customers and market. If you need to achieve a key date, please advise us when ordering.

  • Yes. We are proud that all our products are made from raw materials, directly at our site in Pershore, Worcestershire. We are also members of Made in Britain. If you’d like to come and visit, please let us know and we’ll pop the kettle on and show you around.

  • As a durable, heat-resistant plastic, melamine is often used in tableware. However, melamine falls shall of our eco-frlendly standards and why we do not use it.

    While its resilience and hard-wearing nature are beneficial in some respects, melamine is also notably brittle. This brittleness, combined with melamine's nature as a thermosetting plastic that cannot be remelted and reshaped once set, poses significant challenges for recycling. Their composite nature often means they are made from a mix of materials that are difficult to separate and recycle. Combined with a lack of widespread recycling infrastructure for specialised plastics like melamine, this complicates their end-of-life disposal.

    In contrast, our coasters are designed with environmental sustainability in mind. We combine natural cork and board, both of which are biodegradable and recyclable materials, with a thin layer of laminate for durability and printability. This design choice ensures that, although the laminate is not recyclable, the bulk of our coaster can be recycled or biodegraded once the laminate layer is removed. This makes our coasters a more eco-friendly option, as they minimise waste and support recycling efforts. By choosing our coasters, consumers can enjoy a durable, aesthetically pleasing product while also contributing to a reduction in environmental impact compared to traditional melamine products.Item description

  • We manage orders of tens of thousands of coasters, down to the MOQ. We would love to have a chat to find out how we can support you, and what lead times we can offer for larger orders.

  • Carriage is free for UK Mainland orders over £250+vat. For orders under £250+vat, a carriage charge of £11.95+vat is applied. For Highlands and Islands, carriage is £20+vat on orders up to £250+vat, with a surcharge applied on orders over £250+vat. For international orders, please contact us for a quote – we can ship worldwide.

  • Yes we do! Please contact us and we’d be happy to find out more about your business, how we can support you, and provide a quote.

  • 100%! We’d love to show you around. Please let us know if you’d like to arrange a visit, and we’ll put the kettle on!

  • Yes. We offer a colour-matching service at £30 per hour, bringing you peace of mind and brand consistency. We will require a physical sample to work to.

  • We ask that digital image files are 300dpi or higher. We can accept a wide range of image formats, including jpg, pdf, tif, Photoshop and Illustrator files. If your files are large, please use WeTransfer.co.uk to send your files to us.

  • We ask that first orders are pro-forma. For all subsequent orders, we are happy to offer 30 day payment terms.