For Trade

You are now logged in to the the SmithTaylor Trade Site.

From here you can order our clocks, coasters, placemats and message boards for re-sale through your retail/online outlets.

Drop Shipping

The mechanics of our drop shipping service are fairly simple.

We send you JPG images to include on the pages of your own website, along with item codes and product descriptions.

When your customers order from you (paying your retail price including packing and postage), you place the corresponding order with us via our website and make an electronic payment (trade price, plus P&P and VAT). We receive a notification that the order and payment have been made, note who it's from and we ship to your customer under plain cover. We'll then send you a confirmation invoice for your records.

We enclose a note with the order giving your customers guidance for the product's use and directions should a return be required. You can also supply us with your own documents for us to include in the package if you wish.

If you take up the drop shipping option we waive our usual Minimum Order Quantity and you can process single-clock orders.

We usually ship within 24 - 48 hours using a Royal Mail service for small packages and a courier service for larger items or groups of items.

If other shipping service required, please discuss with us and we can tailor our service.